*Minimum contract period 30 days. Notice period 14 days before the end of the month.
FAQ
After using up your inclusive traffic, we will charge you €1.20 gross per additional terrabyte of traffic. A throttling by us does not occur.
The network of our data center is protected against attacks by a DDoS protection system. Traffic is analyzed in real time and malicious traffic is rejected. This is enough to fend off most simple attacks. To be fair, however, we must point out that such a system can only mitigate standardised attacks - but cannot prevent attacks.
This varies depending on the provider from which you receive traffic or to which you send traffic. In most cases, however, you can reach speeds of over 7 Gbps during a normal day. We don't throttle you - so your server is constantly running at 10 Gbps upstream and downstream.
That depends entirely on your intended use. In short, HDD memory is based on conventional magnetic technology, therefore offers you a high storage density with the deduction of some speed. SSD memory is based on pure electronics, therefore offers you a little less space with significantly more speed. So you should ask yourself if you need a jumbo jet or a jet fighter. Space or speed.
We guarantee you a network availability of 99.7%. This includes the network technology, power supply and cooling of your system. We cannot take responsibility for soft- or hardware-related failures, as these are beyond our control.
We already give you a guide value on this page, during the ordering process you will see it again. We usually manage to deliver the systems within a few hours. However, in individual cases it can take longer. Of course, we will keep you up to date without being asked.
NVMe is a comparatively new standard in which the storage medium is directly addressed via PCI Express. With SATA storage, a SATA storage controller is addressed first, which in turn requests the storage medium and only then reads the data on its physical memory and sends it back. (Simplified)
This is always dependent on the system you are posting. However, with the exception of our Power series, the systems always have a software RAID. If you want a hardware RAID controller please ask for availability and additional costs in advance. For SATA storage media, a typical RAID controller is 25€ gross monthly surcharge, without BBU, for NVMe storage media this is technically not possible.
Yes, we will be happy to individualize your system, but please contact us in advance so that we can send you a customized offer.
Unfortunately we do not offer this service.
Yes, we are happy to offer you an individual colocation. Please write us a message so that we can send you more information.
No, this would not be possible for data protection reasons. You get the sole access to your system. We have no possibility to access your system after handover and therefore cannot create a backup.
Disker itself does not offer managed services, but we will be happy to provide you with an experienced partner to administer your systems.
Do you have any more questions?
No matter whether you need advice on purchasing, praise & criticism or support, we are there for you.
Write us an e-mail or call us at any time. We are looking forward to you!
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